Delivery timing:

Orders are typically dispatched the next working day (Mondays to Fridays, excluding national holidays). Once dispatched, delivery usually takes 2-3 working days.

However, if you need something sooner, a digital invitation will be sent to you in the confirmation email, for you to print or email to give sooner, so that they know something is in the post!

Health and safety

Dancing is fun but please dance safely.

It is the sole responsibility of a parent or guardian to ensure the child has a safe place to dance, free from hazards.

It is the sole responsibility of a parent / guardian to ensure adult supervision for children and the Dance with Peppa is enjoyed safely.

Cancellation / Returns / Refunds

Orders are bespoke / personalised and returns cannot be accepted. Gifts cannot be exchanged.

We attempt to process all orders as soon as possible. Once the order has been produced or personalised cancellation will not be possible. Only if the printing process has not begun can a cancellation or refund be possible. If you order in error and contact us promptly it may be possible to cancel the order but this is at the discretion of the Dance with Peppa team at Tommy’s. If you wish to request a cancellation please email peppa@tommys.org with your name, order ID and shipping address.

Personalised gift messaging

When someone sends a Dance with Peppa gift they are able to add a personalised message. Tommy’s disclaim any responsibility for that message, its contents, the language used or any offence that may be caused.